Beyond
Support
support@beyondtravel.app
Something not working, or have an idea? Write in.
Common questions
A pass scanned but the gate or time is missing
Those come from the printed part of the pass. Make sure "Read printed details with AI" is on in Settings, and scan a clear photo where the whole pass is visible.
The pass went to the wrong person
Beyond matches the name on the pass to your travelers. Open the pass and choose the right traveler; Beyond remembers the match next time.
Will the gate agent accept Beyond's barcode?
Beyond shows the barcode exactly as the airline issued it. You can also add the pass to Apple Wallet from the pass screen.
How do I cancel Beyond Plus?
On your iPhone, go to Settings › Apple Account › Subscriptions › Beyond.
How do I delete my data?
In Beyond, open Settings › Delete all data. Everything lives on your iPhone, so this removes it completely.